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Terms & Conditions

Last updated: 30 December 2025

These Terms & Conditions ("Terms") govern your use of the Arvo website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, you must not use our services.

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1. Business Information

Business name: Arvo
Headquarters: Australia
Contact email: contact@arvovault.com

Arvo operates an online store selling men’s clothing and accessories worldwide via a dropshipping business model.


2. Eligibility

To use our website and make a purchase, you must:

  • Be at least 18 years old, or

  • Have permission from a parent or legal guardian

By placing an order, you confirm that you meet these requirements.


3. Products and Availability

All products are subject to availability. We reserve the right to:

  • Modify or discontinue products at any time without notice

  • Limit quantities purchased per customer

  • Correct errors in product descriptions, pricing, or availability

Product images are for illustrative purposes only and may differ slightly from the actual product.


4. Pricing and Payment

  • All prices are displayed in the applicable currency shown at checkout.

  • Prices may change without prior notice.

  • Payment must be made in full at the time of purchase.

We accept payments via PayPal and credit card through secure third-party payment processors. Arvo does not store full payment card details.


5. Orders and Acceptance

After placing an order, you will receive an order confirmation email. This email does not constitute acceptance of your order.

We reserve the right to:

  • Accept or decline any order

  • Cancel orders due to pricing errors, suspected fraud, or supply issues

If an order is cancelled after payment, you will receive a full refund to your original payment method.


6. Shipping and Delivery

Arvo uses third-party suppliers and shipping partners to fulfill orders.

  • Shipping times are estimates and may vary depending on destination, customs processing, and supplier location.

  • We are not responsible for delays caused by customs, postal services, or events beyond our control.

  • Risk of loss passes to you upon delivery.

International customers may be responsible for customs duties, taxes, or import fees imposed by their local authorities.


7. Returns, Refunds, and Exchanges

Our Returns Policy forms part of these Terms.

Unless otherwise stated:

  • Items must be unused, unworn, and in original packaging

  • Requests must be made within the timeframe specified in our Returns Policy

Certain items may be non-returnable for hygiene or clearance reasons.

Refunds are processed to the original payment method once the return is approved.


8. Intellectual Property

All content on the Arvo website, including text, images, logos, graphics, and designs, is owned by or licensed to Arvo and is protected by intellectual property laws.

You may not reproduce, distribute, or exploit any content without prior written consent from Arvo.


9. Prohibited Use

You agree not to:

  • Use the website for unlawful purposes

  • Violate any applicable laws or regulations

  • Attempt to gain unauthorized access to our systems

  • Interfere with website security or functionality

We reserve the right to terminate access for violations of these Terms.


10. Limitation of Liability

To the maximum extent permitted by law:

  • Arvo is not liable for indirect, incidental, or consequential damages

  • Our total liability for any claim relating to your purchase is limited to the amount paid for the product

Nothing in these Terms excludes consumer guarantees that cannot be excluded under Australian law.


11. Indemnification

You agree to indemnify and hold harmless Arvo from any claims, damages, or expenses arising from your breach of these Terms or misuse of the website.


12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use personal data.


13. Governing Law

These Terms are governed by the laws of Australia, without regard to conflict of law principles.

If you are a consumer located in the European Union, you may also benefit from mandatory consumer protection laws in your country of residence.


14. Changes to These Terms

We reserve the right to update these Terms at any time. Changes will be effective once posted on our website.


15. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Email: contact@arvovault.com

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